For consumers

1. How do I get a 3DNA frame?

You will need an optician with 3DNA training to design the frame with you and confirm fitting and prescription. Check here to see if there is an optician in your area. If so, contact them to set an appointment.

If there is no optician in your area, send a request for remote optician assistance.

2. How long does it take?

This will depend on your material choice and prescription. Usually, it takes 10 working days once design is confirmed.

3. What can I customize?

You can customize frame shape, material, accessories (nose pads and hinges), and lens.

For optical industry providers

1. What can I do with 3DNA?

You can use our platform to:

  • design your own eyewear collection.
  • offer tailor-made eyewear to your patients.
  • on-shore frame production.

  • 2. How do I start?

    Register for an account. We will review your account and contact you via email/phone to assit your further.

    Once your account is verified, log in and click on "Design App", you can download and install the programme there.

    Have more questions?

    Email us!